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Agency FAQ

How managing multiple profiles, roles, and ownership works on VIZADZ.

What is the agency workspace?

One dashboard to run every profile you own or manage. Switch between profiles, see combined and per-profile analytics, and hand out roles to teammates — whether you run 3 profiles or 20+.

How do I add other accounts?

Under 'Accounts & team' → Connect, enter the account's email. Connected accounts get early access to the workspace. Access is explicit and per-account — connecting someone never exposes your data to the public.

What can each role do?

ViewerRead-only. Sees the profile's analytics and ads — can't change anything.
PosterCreates and edits ads for the profile.
BoosterEverything a Poster can do, plus boost/spend on placements.
Co-AdminManages delegates and almost everything — except billing, deletion & ownership.

How does ownership transfer work?

On a profile you own, turn on 'Allow ownership transfer', then offer ownership to another account. They accept to become the new lead owner and you're automatically kept on as Co-Admin. Like Google Drive — nobody loses access by surprise.

Who pays / controls billing?

Billing always stays with the profile owner. Delegates (even Co-Admins) can manage day-to-day but can never change billing, delete the profile, or transfer ownership.

What about city / location?

Each profile has an anchor city. For now city is set manually; automated location verification and change-approval are coming as agency usage grows.

Is my personal account transferable?

No — your personal account (your own login) can't be delegated or transferred. Only full profile-pages (business/creator) have a reassignable owner. Account-linking via a Master Password is planned for later.

Agency terms

By using the agency workspace you confirm you're authorized to manage the connected profiles, that billing responsibility stays with each profile owner, and that ownership transfers are final once accepted. Roles can be changed or revoked by the owner at any time.